Solae supplies our customers with the highest quality and safest ingredients in the market, enabling them to succeed in providing their consumers with a product they can trust.
Our products are designed to deliver the specific
functionality required for the target application. In addition, the product characteristics are defined to meet required functional, nutritional and microbiological criteria.
The quality control of raw materials for all ingredients and packaged goods assures both regulatory compliance and safe delivery of our products. Our raw material quality consists of:
- Approved suppliers and raw materials (country of origin)
- Traceability from raw material to customer receipt
- Identity preservation control in-source
- Standards for inspection and testing for incoming raw material
- Supplier audit programs
Solae's process design and control is consistent via the monitoring and managing of key production control points. This system is composed of:
- Site security programs
- Defined manufacturing procedures
- On-line process monitoring systems
- In-process verification testing
- Risk assessment programs (HACCP, process deviations, environmental pathogen monitoring)
The distribution element of the Quality Management System provides written procedures and documentation systems that direct the shipment of finished, packaged products that conform to customer specifications. The key processes are:
- Inventory management (First In; First Out)
- Storage Good Manufacturing Processes (GMPs) to ensure pest, contamination and security control
- Shipping requirements:
- Conveyance inspection
- Documentation
- Security control
The Quality Control element of the Quality Management System provides the administration of procedures which verify that the finished, packaged product conforms to established quality and product safety standards.
The Customer Value Program ensures customers receive quality care from the beginning of their experience with Solae. This clear differentiation from others in the industry is demonstrated by consistent customer communication in the areas of: